When I try to log on, this error message displays: "An incorrect Agent ID or Password was entered."

If you receive an error when you try to log on to the MLS, check the following items:

• Make sure you have the correct agent ID and password. If you are not sure, call your MLS staff.

• The Password field is case-sensitive, so be sure to type your password using lowercase or uppercase letters as appropriate. (TIP: Check to make sure your Caps Lock is off.)